Thank you for visiting and shopping at Storeex. Below are the terms and conditions that constitute
our Shipping Policy. All orders placed are processed and delivered within the timelines mentioned
on the Platform. If we are experiencing a high volume of orders, your order may be delayed by a
few hours. Please allow additional time to be taken for delivery. If there is a significant delay in
shipping of your order, we will contact you via email or telephone. Charges for your order will be
calculated and displayed at checkout along with the bill total. All charges including tariffs, taxes,
delivery charges, etc., are to be borne by the customer. New Shop is not liable for any products
damaged or lost during shipping. If you are not satisfied with the delivery experience or have any
issue regarding your order, you are requested to contact us, and we shall take appropriate steps to
resolve the issue. New Shop has no refund or cancellation policy. Goods once sold will not be
taken back. We may send you a replacement for the goods depending on their condition. The
replacement discretion shall solely lie with Storeex.
Subject to Arbitration mentioned in the Storeex’s terms of use, any disputes arising out of this
Shipping Policy shall be subject to the exclusive jurisdiction of courts in Delhi, India only.